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System Status

The System Status page is designed to keep you informed of our latest news, upgrades, and service interruptions. Check back here for the most current information.

Weekly Network Maintenances

Remember, Data Center technicians perform weekly maintenance activities that may affect network and infrastructure performance every Wednesday evening, from 10pm and 2am. We apologize for any inconvenience.

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If you have services through us, but do not currently receive our upgrade notices, enter your email address below to automatically get updates. The email address provided will not be sold or used by any third party. We respect your privacy!

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September 7th 2010 @ 8:00am
Posted Tuesday, September 7, 2010 by NOCAdmin
Current Issues

An individual E-mail user’s account was hacked over the weekend and then used to send un-solicited e-mail. It was later detected by Systems Administration and that user’s account has been secured. However, this has resulted in a number of other providers now blocking e-mail from our servers. We are in the process of identifying those providers now. Outgoing mail issues will be resolved once all of these providers have been notified and recognize that our users account has been secured.

Otherwise; all servers, systems and modem pools are operating normally at this time.

Remember, Data Center technicians perform Weekly Maintenance activities on many of the networks systems and infrastructure on Wednesday nights from 10pm to 2am. We apologize for any inconvenience.

If you would like to contact technical support, please hang up and dial one of the following numbers:

For Northwest Nexus, dial 888-696-3987
And for Network OS dial 866-638-6729
Monday thru Friday 8am to 5pm


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